Privacy Policy

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Effective Date: November 12, 2025

Integrity Cleaners LLC ("we," "our," or "us") is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, and disclose the personal information we collect from clients and website visitors in connection with our cleaning services.

We collect personal information that you voluntarily provide to us when you book a service, request a quote, fill out a contact form, or sign up for communications. This information may include:

• Contact Information: Name, email address, mailing address, and phone number.
• Payment Information: Details required for processing payments (handled securely through a third-party processor; we do not store full payment card details).
• Service Information: Details about your home or business, service preferences, and scheduling details necessary to perform our cleaning services.

We use the information we collect for various purposes, including:

• Providing, managing, and improving our cleaning services.
• Processing your appointments, quotes, and payments.
• Communicating with you about your scheduled services, including reminders and confirmations.
• Responding to your inquiries and providing customer support.
• Sending you promotional offers and updates, where permitted.

We do not sell your personal information. We may share your information with third parties only in the following limited circumstances:

• Service Providers: We may share data with vendors, consultants, and other third-party service providers who perform services for us or on our behalf (e.g., payment processing, scheduling software, communication platforms).
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, or investigate fraud.

This section details our practices concerning the use of SMS (Short Message Service) and text messaging for communication with our clients.

Policy Requirement Details Purpose We use SMS/text messaging solely to send requests for customer feedback/reviews related to your completed cleaning services with Integrity Cleaners LLC. Consent By providing your phone number and checking the consent box on our booking forms or otherwise opting in, you agree to receive recurring text messages from us. Consent is not a condition of purchasing any goods or services from Integrity Cleaners LLC. Frequency Message frequency will vary based on your appointment schedule and interactions, typically not exceeding 3-5 messages per month. Standard message and data rates may apply. Opt-Out You can opt out of the SMS program at any time by replying STOP to any message you receive from us. You will receive one final confirmation message indicating you have been unsubscribed. For support, you may also reply HELP or contact us directly at (715) 828-7200 or info@integritycleanersllc.com.

We implement reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

You have the right to request access to the personal data we hold about you and to ask for that data to be corrected or deleted. Please contact us using the details below to exercise these rights.

If you have questions or comments about this policy, you may contact Integrity Cleaners LLC at:

• Address: 1907b Riverview Lane, Somerset, Wisconsin 54025, United States
• Call or Text: (715) 828-7200
• Email: info@integritycleanersllc.com